Workforce


The Center’s research tracks the changing demographics of local and state government workers and how major issues, such as the Affordable Care Act, affects them.  In addition, the Center conducts annual polls to probe compensation and benefit changes and other human resource issues.

Research Studies

Surveys

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Fact Sheets

  • The Impending Shortage in the State and Local Public Health Workforce

    Over the next five years, the United States will face a serious shortage of skilled public health personnel that will directly affect the ability of states and localities to protect public health. Focusing on recruitment, retention, and training can help assure that our nation has the talent it needs to respond to emergencies, prevent the spread of disease, and ensure that our water and food are safe. (3/08)

Case Studies

  • Work-Life Balance Pays Dividends in Coconino County, Arizona

    To retain employees despite an inability to offer salary increases, Coconino County’s Human Resources Department developed innovative and cost saving initiatives that emphasized employee work-life balance. (4/12)

  • Financial Education for Public Employees

    The Center is working with public officials to review state and local government financial education programs for their employees, and is developing guiding principles and recommendations for its improvement. (2/11)

  • Innovating Human Resource Practices in Sarasota County, Florida

    What is a local government to do when nearly 40 percent of its workforce is eligible to retire in the next five years, but replacing workers with permanent full-time workers is not possible? Sarasota County, Florida, has devised several strategies to ensure that it has the talent it needs while effectively managing personnel costs. (12/10)

  • Improving Customer Service and Employee Morale in Georgia

    Governor Sonny Perdue spearheaded the creation of the state’s Office of Customer Service in 2006 to improve customer service across all state government departments and agencies. Joe Doyle, director of the Office of Customer Service, quickly realized that excellent customer service is directly related to motivated employees and initiated a comprehensive employee satisfaction program to accompany a customer service improvement program. (10/10)

  • Employee and Community Wellness Programs in Austin, Texas

    Programs to improve the health and wellness of city employees, retirees, and the residents of Austin and Travis County. (7/09)

Articles

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