• This brief offers an analysis of how cuts in pension benefits could affect the quality of teachers school districts are able to hire.

    January 18, 2013
    Research Studies
  • One-third of human resource executives made changes to the retirement plans they offer to employees within the past 12 months.

    October 9, 2012
    Research Studies
  • More than half of state and local governments still have a pay freeze and are adjusting retirement and health care benefits. At the same time, the pace of layoffs has slowed with 28 percent reporting layoffs this year compared with 40 percent last year. (4/12)

    April 18, 2012
  • To retain employees despite an inability to offer salary increases, Coconino County’s Human Resources Department developed innovative and cost saving initiatives that emphasized employee work-life balance. (4/12)

    April 3, 2012
    Case Studies
  • San Francisco City and County have a comprehensive workforce program that is geared to attracting, retaining, and developing its 26,000 employees who work in 26 agencies. Their strategies enable them to meet increased demands for services, even in the face of reduced budgets.

    March 14, 2012
  • The City and County of San Francisco was the recipient of the Center’s inaugural Local Government Workforce Excellence Award. (11/11)

    November 11, 2011
  • Retaining staff needed for core services, reducing employee health care costs, and addressing employee morale and workload problems are the top workforce issues facing local and state governments. (5/11)

    May 17, 2011
  • What is a local government to do when nearly 40 percent of its workforce is eligible to retire in the next five years, but replacing workers with permanent full-time workers is not possible? Sarasota County, Florida, has devised several strategies to ensure that it has the talent it needs while effectively managing personnel costs. (12/10)

    December 23, 2010
    Case Studies
  • Health care reform is stretching the capacity of state workforces, but it also offers an opportunity to tackle problems (PA Times).

    November 15, 2010
  • Governor Sonny Perdue spearheaded the creation of the state’s Office of Customer Service in 2006 to improve customer service across all state government departments and agencies. Joe Doyle, director of the Office of Customer Service, quickly realized that excellent customer service is directly related to motivated employees and initiated a comprehensive employee satisfaction program to accompany a customer service improvement program. (10/10)

    October 17, 2010
    Case Studies